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When do you need to do a Klic request as a domestic user?

If you're working on any property, whether it's your own or someone else's, it's crucial and mandatory to gather information about any pipes and cables that may be buried underground. In the Netherlands, this is called a Klic request (Klic-melding translated) and this is mandatory to request before each mechanically excavation.

>>You can do a Klic request here<<

Why do you need to do a Klic request?

A Klic request has been mandatory since 2008 if you are going to dig mechanically. This is included in the Dutch WIBON Act (formerly WION). However, as of April 1, 2021, it has also become mandatory to have a Klic request fully available digitally at the excavation site.

The underlying reason that this is mandatory is because the Dutch underground is completely full of cables and pipes. In the Netherlands, there is more than 1.7 million kilometres of cables and pipes in the underground. Unfortunately, there are so much excavation damages, which both cause financial damage and life-threatening situations. Read our article to know more about how to prevent excavation damage.

This is why the government has made it compulsory to request the location and contact details of the network operators prior to digging work through a Klic request. You are also required to have this digitally at the excavation site during the execution of the work. This way you know which cables and pipes you can expect where and who to contact in case of damage.

Klic request: the mandatory "Line Search Before you Dig or "CBYD" in the Netherlands

Even a seemingly simple task like replacing or installing a fence could cause damage to cables and lines, putting you and your family at risk of harm and significant financial costs. So as a domestic user in the Netherlands, it's mandatory to submit a Klic request before excavating your garden with a machine.

This requirement applies to both private individuals and companies.

Essentially, a Klic request is similar to the "Call Before You Dig" program in the United States or the "Linesearchbeforeudig" program in the UK. But it's a legal requirement in the Netherlands for any machine excavation to request information on the location of cables and pipes, as well as the relevant network companies. So you do this by submitting a Klic request.

You are also required to carry the Klic notification digitally at the excavation site through an online Klic viewer. It is therefore not allowed to arrive with a paper drawing or a .pdf. Read in our article more about the advantages of our Klic viewer. 

In short, everyone, regardless of whether they are an domestic user or a company, is required to excavate carefully and safely by submitting a mandatory Klic-request.

Cables and lines under private property

Also in private property such as your garden there may be cables and pipes. For example, an internet cable, water pipes, gas connections and more. 

Regardless of whether you're working on your own property, it's mandatory to submit a Klic request. By doing so, you gain valuable insight into the location of cables and pipes buried beneath the ground, which helps to minimize the risk of damage and ensures compliance with your legal obligations.


Examples when a Klic request is mandatory for you as a domestic user: 

When digging with a machine (e.g. an excavator, pile-drill, directional drilling), you are required to do a Klic request. This occurs in situations such as:

Read more about the most common garden jobs where an Klic request is required here.

Submit directly a Klic request: arranged within 1 minute:

A Klic request is done in no time and within 1 business day you will receive all the information you need: do a Klic request here.